Rocky Mountain Power is asking customers to report any scam calls received, including the phone number the person is calling from and any information that may help to track down the fraudsters.
Remember, if you still have concerns about the legitimacy of a call, you can always call back using our published customer service number at 1-88. Scammers may use a sophisticated deceptive tactic that makes it appear to caller ID systems that the call is coming from Rocky Mountain Power when it is not. Hang up and call customer service directly.
If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill.įact: Rocky Mountain Power customer service employees will always have your account number. Customers can always choose how you would like to make your payment.īe suspicious of anyone who approaches you by phone, email, text or in person and demanding on-the-spot payment.įact: Rocky Mountain Power will not demand immediate payment for damaged or broken electrical equipment or any other service. Scammers will often tell you that your service is scheduled to be interrupted in the next 30-60 minutes.įact: Rocky Mountain Power will not contact any customer demanding immediate payment to avoid disconnection of service the same day.įraudsters may ask you to purchase a prepaid card and tell them the card information over the phone.įact: Rocky Mountain Power does not ask customers to make payments by purchasing a prepaid card. They will then state the payment has not gone through and ask for an alternate card in an attempt to get as many different cards as possible.Ĭustomers can protect themselves from these types of schemes by being aware of the following facts: The scammers will often ask for payment to be made using a pre-paid gift or credit card. If you state you have recently made a payment, they may claim a payment further in the past was missed or offer to drop the amount you need to pay in order to avoid disconnection. You are then asked to make a selection and then are transferred to a live person. Many of the calls begin with an automated recording stating the call is coming from Rocky Mountain Power/Pacific Power. The scammers use “spoofed” numbers that show up on the Caller ID to disguise their actual phone numbers. So far this month, Utah has been the recipient of a 1,000 scam calls, with fraudsters insisting the potential victim pay the bill using a prepaid card, then share the code. To date, hundreds of scam calls have been reported, targeting both residential and business customers in Rocky Mountain Power’s service area of Idaho, Utah and Wyoming. Reports indicate the caller insists the customer is behind on their bill, then demands payment to prevent having their power shut off. A red state template for 100 renewables Utah bill unites Rocky Mountain Power, cities and activists. Washington City is neither an agent nor representative of these organizations.Over the past few weeks, Rocky Mountain Power customers have reported receiving a significant hike in the number of fraudulent calls from scam artists posing as utility representatives.
**Taxes and other billable items are not included, calculations are for reference only based on published rates. Other Utah Cities: Kaysville City (Single Phase min $5, Three Phase Min $15): Winter: $9.00 /Summer: $9.00** Rocky Mountain Power (Oct-Apr ($8 minimum Billing)): $8.00**
Rocky Mountain Power (May-Sept ($8 minimum Billing)): $8.00** How does this compare? Regional: Hurricane City Power ($14 Minimum Billing): $19.00**ĭixie REA (Monthly PCA Adjustment): $25.00** *Taxes and other billable items are not included
Rocky mountain power bill pdf#
Using 0 kWh, your Residential Power bill, including base rate and PCA, will be: $16.50* USA Utah Rocky Mountain Power electricity utility bill template in Word and PDF format. Comparision Rates are current based on published documents as of Ma(follow links to find out more) If you receive one of these scam calls, ask the caller to state your account number and compare it with the number listed on your bill. **Based on rates that were implemented March 2018 in Washington City ( Rate information here). Power Usage Calculator Enter your average Residential Power usage in kWh to calculate your usage costs
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